Mid-America Packaging Makes Customers Insanely Happy!

St. Louis, MO – March 5, 2019

Sam, from Engage Technologies Corporation and close vendor friend of Mid-America Packaging reached out to President and CEO, Andy Schwartz to share a recent customer review after an equipment installation with one of our MAP technicians.

Kyle, a MAP Service Technician, went to a customer last week and finished installing a CoPilot on a Taper at a customer’s facility the day of an ice storm. When Sam arrived he was shocked to discover that  Kyle had already come and installed the CoPilot; he arrived that morning by 9 am! Most people had been delayed due to such a terrible storm, but Kyle had been sure to get to the customer first thing for the install.

The customer told Sam he was “extremely satisfied” and referred to Kyle as a “keeper!”  The customer, Kelly, boasted the following: the installation was done within 4 hours, he showed Kelly how to run the software, Kyle worked well with the maintenance team to get a bracket for the installation of the printhead, and when the operator posed a question about software capabilities Kyle quickly built a second Orion message for the specific application needs. And most importantly, Kelly’s boss was happy with the results on his investment!

We love making our customers Insanely Happy! 


AJ Adhesives and Mid America Packaging Hold Annual Winter Meeting

Tis the time of year again! The time of year the AJ & MAP sales and technical teams gather ’round to work on next year’s planning with educational and growth meetings.

While a lot of it is down to business work we always make time for company bonding at the company holiday party. Enjoy these meeting and party photos!


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