Do You Know How to Check Your Liquid Glue This Freeze Season?

Freeze Season Is HereWith freeze season here it’s important to know how to protect your liquid products. This winter please be sure your receiving department knows to do the following before signing the carrier’s delivery receipt.

When a liquid adhesive arrives, open the container and examine the contents for the following conditions:

  1. Check to see if the adhesive temperature has gone below 32°F or 0°C
  2. Does the product look coagulated resembling cottage cheese
  3. Is there water separation in the product
  4. Is the product hard and frozen

*If freeze indicator was used you must still check the product as mentioned above. 

If you discover any of these conditions and the Bill Of Lading is marked “Protect From Freezing” reject the shipment and state your exception in writing on the delivery receipt. If you choose to receive the shipment, you assume responsibility for the condition of the freight received. If you discover a problem after the carrier has left, call the carrier and request an immediate inspection. For other questions, call your AJ Adhesives Customer Service Representative at 314.652.4583.

Keep In Mind:

  • Place purchase orders early in the week so the product is not in transit over the weekend
  • Be sure to always keep liquid adhesives in storage areas at or above 55°F and away from open doors, cold areas, or any areas exposed to cold conditions
  • Please be sure to inspect all liquid adhesive products upon delivery in the presence of the carrier’s driver to ensure there is no evidence of frozen product. If this is not done, and the receiver accepts the goods, it is assumed the goods are not frozen at the time of delivery and it becomes the responsibility of the consignee
  • Order truckload quantities when possible to receive additional heat protection
  • Transit times may vary due to unpredictable weather/road conditions; encourage customers to buffer transit to ensure timely delivery

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                                    AJ Adhesives • Mid America Packaging 

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Order Today / Ship Today!

AJ glue header We LOVE to ship everything the same day it is ordered. One of our IHC™ philosophies is, Order Today / Ship Today! When we get an order and see that we have the product stocked, we ship it the same day to deliver to you as quickly as possible! No matter how big or small the order is we make sure it gets out! Need totes or skids of product to ship same day? No problem! Get us your order and we always do our best to ship it the same day.

Shipping

We also honor requested delivery dates. If you request to have your product by a specific day and no sooner, we honor that delivery date. We understand you have specific needs and we are more than happy to accommodate.

ORDERING TIP!: Do you notice that your adhesive orders need to be back ordered in each time you place your order? Talk to your sales rep about getting your product stocked for regular scheduled ordering or to try a new product that we always have available.

For more ordering tips and information check out more of our IHC™ blog posts

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IHC CoverGirl – Meet Nichole!

Everyone, meet Nichole!

Nichole Fischer

Nichole is AJ’s Insanely Happy Customer Branding Ambassador. When it comes to IHC she is all over the branding, marketing and executing of all things IHC. Leading the customer service team and creating the IHC philosophy are what get Nichole really excited! Never at a loss for words Nichole is (insanely) happy to talk to you about IHC all day long.

We want you to get to really know our IHC team, so check out our fun Q&A with Nichole!

1.Tell us a little about you! What are your hobbies, what do you like to do on your weekends/time off, etc?

To be an Insanely Happy anything you really have to be outgoing and a little uninhibited, so it will come as no surprise to people who have met me to learn that I am actor when I’m not being an IHC Ambassador. I work with a talent agency booking films and commercials; I also run my own actor website http://www.nicholefischer.com.

NF website

nicholefisher.com

on set

Filming on set

When I’m not being Insanely Happy or performing in front of the camera I love going to see theatre, films and concerts with my boyfriend, Adam.

Shakespeare Festival

Shakespeare Festival

2. Give us some of your favorites! Examples:  Food, Ice Cream, movies, music artist, sport, activity, etc. 

There’s so many! I love the band The Mowgli’s and have seen them 4 times in concert in the past year alone. (Already have plans to see them again soon.) Going to see live theatre is always on the top of my ‘To Do’ list. Soft pretzels and cheese are my ultimate kryptonite. I’m also pretty adventurous with sushi choices. I have an ecclectic love for films; from Pixar movies to horror films to comedies to indi films- I’m all across the gamut.

3. When did you start with AJ?

I started with AJ in July of 2012 and have been creating my own IHC world ever since.

4. What’s your favorite thing about working at AJ?

I love my team! I lead a team of three fabulous ladies who always strive to create Insanely Happy Customers!

My team surprised me on my birthday!

My team surprised me on my birthday!

I also love the atmosphere that Andy (CEO) and Jim (CFO) have here at AJ. They treat their employees like family and are never afraid to jump in with us when necessary.

My title is probably also the most amazing title ever! I mean, who else gets to have “Insanely” and “Happy” in their title?? I’m sorry, but I’ll take Insanely Happy Customer Branding Ambassador over CEO, President or Wizard any day…

5. What does our IHC service & philosophy mean to you? 

Our IHC philosophy is very unique to our industry, which is why it’s such a refreshing mindset. “Give people what they want, and give it to them FASTER than anyone else.” It sounds good, right? “Do what you do so well that they want to see it again, and bring their friends.” Again, sounds like it should be a given in any service industry. But in our industry we’re the only ones that truly strive to make you so happy that we dare to call it, Insanely Happy.

Thank you card IHC

To me, IHC is really giving customers what they deserve; an outlet to order that is personalized to their needs. We don’t make customers sign a contract with us because we KNOW that we can make them so happy, that they come back to us again and again. IHC is relationships. IHC is quality assurance.

6. If you were stranded on a deserted island what 3 things would you take with you?

Hmmm….I’m thinking big on this one….

The entire Stuart Woods: Stone Barrington series (so I can finally read them all in order), my boyfriend (someone has to build the bamboo mansion with me), and my friends and family for an eternal luau! (Preferably with a few soft pretzels and cheese).

7. List 5 words that best describe you.  

Outgoing, energetic, creative, daring, persistent

To learn more about Nichole check out our Let’s Bond page.