At AJ we NEVER want you to feel your opinions and thoughts don’t matter. If you have something we could improve upon for your company we want to know about it! Or if you have had excellent care from us and want to express your gratitude we want to hear that too! We believe our customers should always have a voice in the service they get from us.
Our service is designed with you in mind. You work with one Sales Rep and one Account Manger so we get to know you and your companies ordering needs. Need to ship Collect? No problem! Need your liquid glue dyed a specific color? We got you covered! We always do our best to give you customized service designed for you.
We offer our 1 question survey and opportunity to provide feedback at all times: on our IHC website, in our service email signatures, on our social media pages and emailed to you 3 days after your order ships via freight. We believe in giving you constant access to tell us how we are doing so we can always be striving to improve your ordering experience. This feedback is constantly reviewed to ensure we are providing the best service possible.
Use your voice and tell us how we’re doing here: http://www.ajadhesives.com/ihc/popup.php